Business Face (Pty) Ltd

PAIA Manual

Prepared in terms of Section 51 of the Promotion of Access to Information Act 2 of 2000

Effective Date: June 2026

1. Introduction

This Manual is prepared in accordance with Section 51 of the Promotion of Access to Information Act, 2000, PAIA, and outlines the procedure to request access to records held by Business Face (Pty) Ltd.

2. Company Details

Business Name

Business Face (Pty) Ltd

Registration Number

2025/434779/07

Physical Address

89 Piet Retief Street, Hermanus, Western Cape 7200

Email

support@businessface.co.za

Website

www.businessface.co.za

3. Information Officer

Johan Breugem

Email: support@businessface.co.za

4. Records Held

Business Face may hold records including:

  • Company records
  • Financial records
  • Accounting records
  • Tax records
  • Employment records
  • Supplier records
  • Customer records
  • User account information
  • Transaction records
  • Contracts and agreements
  • Marketing records
  • Website records
  • POPIA compliance records

5. Request Procedure

A requester must:

  • Submit a written request
  • Clearly identify the record requested
  • Provide sufficient detail to locate the record
  • Pay any prescribed fees if applicable

6. Grounds for Refusal

Access may be refused where disclosure would:

  • Violate privacy rights
  • Reveal confidential information
  • Prejudice commercial interests
  • Breach legal privilege
  • Endanger security or safety

7. Fees

Applicable fees shall be charged in accordance with PAIA Regulations.

8. Availability

This Manual is available:

  • On the Business Face website
  • On request from the Information Officer

9. Updates

This Manual may be amended from time to time to comply with legislative requirements.